Office Policies & Procedures:
Here are some helpful tips on what to expect once you begin work at the Coché Center, L.L.C. Forms for the initial consultation can be found at the bottom of the page. Information on sessions, financing, and confidentiality is below.
Sessions & Emergencies
Emergencies: We are available to clients in emergency situations. If an emergency occurs, make sure to leave a voicemail message that includes telephone numbers where you can be reached. If you do not reach someone at the practice, call or go to your nearest emergency room.
Telephone Calls: Telephone calls and emails are part of our service to you. However, long phone calls on clinical issues will be billed.
Cancellations: We ask that you give 48 business hours notice for cancellation at no charge. If cancellation is due to illness or last mintue emergency, please discuss the situation with the clinician as soon as possible.
Payment & Insurance
Payment: Payment for a service rendered is due at the time the service is provided. You will receive an emailed invoice for your records. Group psychotherapy is paid on the first day of each month for the month ahead. Assessments are paid in two installments: half at the time of the testing, and the other half upon completion of the test. If charges for treatment present a financial hardship, you are responsible for working out a mutually acceptable written arrangement with the therapist in advance. Scholarships are often available, based on financial need. Approximately 90% of our clients chose to pay with credit cards (Amex and Visa accepted) and about 10% chose to pay with personal checks.
Insurance: While we do not particiapte in pre-approval, because we wish to abstain from membersip on managed care provider lists, we will help you submit forms once payment is rendered in full. We will provide invoices and receipts for your insurance and tax purposes. About 85% of our clients receive insurance reimbursement after payment in full to us at point of service. If you need assistance in paying for therapy we will may be able to subsidize your treatment.
The Coché Center, LLC Fees for Service:
- The range of fees for individual therapy or coaching is $120-300 per hour.
- The group therapy monthly fee is about $45-90 per hour
- Psychological assessment fees vary depending on assessments used and style of report
- Onsite and destination work (to your home or a special location you request) are custom designed
Confidentiality & Privacy
Confidentiality: Psychotherapy sessions and psychodiagnostic assessments are confidential within the limits of legal and ethical practice. We transmit information from your sessions to outside agencies and other professionals only upon written authorization from you. Special guidelines for clients in group and family psychotherapy are discussed at the beginning of the course of treatment.
Our Commitment To Privacy
We provide this notice in order to explain our online practices and procedures. We make this notice easily available on every web page where we request personal information.
The Information We Collect
We are the sole owners of the information we collect. We do not sell, share, nor rent this information to third parties. We do not require visitors to register in order to browse our web site nor to purchase Weekend Courses and Gift Certificates. We cannot collect credit card numbers because our payment processor will not provide that information to us.
How We Use The Information We Collect
We use the information our clients provide only to complete their purchases and for internal review of our policies and procedures. We do not share this information with third parties. We only require the minimum information sufficient to complete purchases. We use email to confirm purchases. We do not sell, share, nor rent email addresses with third parties. We do not collect email addresses for marketing and promotional purposes.
How You Can Access And Correct Your Information
Since we do not require clients to register (user names and passwords) on our web site, we do not provide access to client information online. We do not create nor maintain accounts for clients online. We require that clients email, telephone, or write with any corrections regarding their purchases. If there is an error that we can identify ourselves, such as billing address, we will contact clients by email, telephone, or letter. To protect our clients' privacy, we will also take reasonable steps to verify the client's identity before making any corrections.
Helpful Forms for your Initial Consultation
1. Forms for Initial Consultations
Credit Card Authorization
Family Information Sheet
Authorization to Release Information
Welcome to the Coché Center
Notice of Privacy Practices
2. Forms for Need-Based Financial Scholarships
Personal Financial Statement
Request for Financial Assistance
3. Group Therapy Forms
Group Psychotherapy Policies
Initial Group Goals
Group Progress Report
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